Transfer a domain away from us

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Get EPP Code (Transfer Authorization Code)

In this tutorial we will be showing how to obtain the transfer EPP code to transfer a domain registered with us.

The transfer EPP code is an authorization code that is required when transferring a domain from one registrar to another.

  1. Login to your Client Area
  2. Click to expand

  3. In the top-navigation menu click on 'Domain Registrations', then click on 'My Domains'.

  4. My domains menu.png

  5. You should now see a list of your active, cancelled, and expired domains that you've had in your account as shown in the screenshot below:

  6. My domains list.png

  7. To the right of the domain you wish to manage click the wrench icon, or select the drop-down and choose 'Manage Domain'.

  8. Manage domain options.png

  9. In the left side menu choose the link 'Registrar Lock'.

  10. RegistrarLock.PNG

  11. Click the Disable Registrar Lock button.

  12. Disable.PNG

  13. In the left side menu choose the link 'Contact Information'.

  14. ContactInfo.PNG

  15. You will need to update the Admin contact email address to an email address that you can receive emails at and click Save Changes

  16. AdminContact.PNG

  17. You will then need to obtain the Transfer EPP code, please follow our wiki on obtaining this transfer code at Get EPP Code

  18. Once you have initiated the transfer with the new registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.